Sampleful | Features

Systems & Security

✓ Industry-leading cloud service providers with world-class security protocols
✓ Infinitely and dynamically scalable cloud server infrastructure
✓ Lightning-fast database systems and management
✓ Mobile-friendly, responsive web app
✓ 2-factor authentication
✓ SMS notifications option
✓ Custom API integration option (enterprise plan)
✓ Self-host data option (enterprise plan)
✓ Easy external marketing platform web form integration – creating requests automatically for internal assignment by sales territory/account
✓ Custom approval workflow (enterprise plan)
✓ Unique request & fulfillment workflow prevents competitive intel data mining and improves branding intel

✓ User permission levels based on role, including external sales agents and distributors
✓ Personalized dashboards based on role
✓ Automatic email notifications for request status changes
✓ Automatic full-detail shipping notifications sent directly to the customer at key milestones
✓ Chat feature within each request
✓ Inventory stock replenishment request system and workflow
✓ Multiple fulfillment site assignment workflow
✓ Built for one-offs, for R&D project-centered business development
✓ Include notes and sample preparation details for R&D samples and non-market items (brochures, kits)
✓ Ability to mark requests high priority or urgent

✓ Easy and fast sample request form (mobile-friendly)
✓ Personalized address books for fast re-entry
✓ Order processing workflows
✓ One-page summary of all request statuses
✓ Live tracking of multiple shipments on one page from FedEx, UPS, DHL, USPS
✓ Built-in one-click approval workflow for external sales agents and distributors
✓ One-click table data exports to CSV (Excel)
✓ Instant search & highlight feature
✓ Built-in fulfillment KPI data analytics via charts and graphs
✓ Data analytics charts and graphs by sales market, by customer, by product (custom charts & graphs for enterprise-plan customers)

✓ Custom standardized sample sizes
✓ Smart pick lists by fulfillment location for efficient daily sample retrieval
✓ Instant inventory check by line item during product & fulfillment site selection workflow
✓ Tablet-friendly responsive web app
✓ Smart inventory stock levels
✓ Quick inventory update tables with automatic timestamps for pending request counts
✓ Multiple-period demand trends to prevent stock-outs
✓ Certificate of analysis and technical document upload by lot number, including prudent version history
✓ Expiration period warnings
✓ Recertification site assignments, contacts, and request workflow for seamless product recertification

✓ Sales markets approval workflow by product to prevent sending out products for unintended applications
✓ Trade name management including registration entity, trademark status, and approved regions
✓ Product-level archival system
✓ Product-level sample preparation instruction and status notification during fulfillment selections
✓ Region-based internal compliance checks (embargos, company blacklists)